Customer Testimonials
Nice place. Proactive service. They took their time to explain everything. Didn't rush which was good
Great experience with the service staff at Southview Acura especially the service manager Fab. Thanks for everything you did.
Ali Mahdi at Southview Acura made for an excellent car buying experience. We were welcomed like family from the minute we walked through the door, and not with the greasy used car salesman approach associated with other dealerships! Car shopping in the current auto market is unpleasant at best however, the Southview Acura sales team provided gold standard service with customer needs/wants in mind; no pressure, knowledgeable, professional sales team. As a first time Acura owner, I look forward to future dealings. Thank you Ali, Rami and the rest of the Southview Acura team!
Best experience and excellent service ever. I got my Acura RDX 2020 in just 3 hours. A big THANKS to DARBY who did above and beyond customer service. Thank you also for all southview acura team for helping me to get my dream car. Highly recommended.❤️❤️❤️
Purchasing and selling a vehicle doesn’t have to be difficult. I had the pleasure of working with salesperson, Yosefe. Yosefe was very knowledgeable, courteous and demonstrated professionalism. During Edmontons cold snap, I inadvertently drained my battery. At that time it was 10 hours to get a boost. I contacted Aucra and spoke to Ryan, sales manager and he arranged for the lot attendant to come to my home and give me the boost I needed. She too was courteous and got my car up and running in ‘no time’. The service department staff looked after me when I had some ...
Wonderful staff and dealing. Rami Jamal, Yosefe and Doug all the guys are awesome.
Thank you for the great service. Nick & Doug you guys were awesome! Super welcoming from beginning to end. We were extremely happy with the service we received from everyone there. Much appreciated!
My 2nd car from same dealership! Smooth and delightful experience. Thanks to Doug and Kabir! Highly recommended 👍
Great experience and very accomodating. Special mention to Darby she is superb, helpful, patient and jolly. Keep it up! They gave us a good deal👍🏽👍🏽👍🏽
I've had excellent experiences here! I've dealt with Mary many times at the service center over the years, first with my RSX, and today with my TL. I did not purchase my TL at this dealership to be clear, it was at a Honda dealership, used. Nevertheless, Southview Acura took my warranty issue seriously and made sure it was dealt with promptly. I also received Uber services in replacement of shuttle services so my commutes were uninterrupted. Honestly, my car drives better since the repair by Southview Acura. I highly recommend their services, it's a very reliable ...
If you want a perfect customer experience, go to Accura Southview, and look for Jordan Wade. From the moment I reached out with a brief inquiry, Jordan was very responsive and kind. He understands our needs. We are in a very difficult situation and our old vehicle was very impossible to trade in, but Jordan makes it all happen. I don't how he did it, but all I can say is we are grateful. Mr. Rami Jamal and Jordan worked hard to make our payment fit our budget and gave us a very good deal on our brand new ...
We had a great experience buying a new vehicle recently from Southview Acura. Our sales rep Ali Mahdi did an awesome job. We got a good value for our trade in and he made the whole process very smooth. Very honest sales rep and highly recommended.
Mr. Ali Mahdi was the most professional car salesman I have dealt with in Edmonton. He was patient, knowledgeable, helpful, and very respectful. I went to Southview Acura last week looking for a preowned car and he was the first to greet me. Even though I did not buy yet, he was very helpful and not pushy. He provided great service even though I told him I was just looking around and not ready to purchase. Highly recommended.
Great service from team Southview Acura!! I bought the car few months ago but didn't do any review as I wanted to see how they treat customers after the sale but hats off to Kabir,Ryan and Rami! I bought a MDX and today I had some concerns about the MDX! I called Kabir and he told me that it's his day off but in this cold he showed up to my house and helped me! Honestly Southview Acura has earned my respect and future business for life!! Thanks Kabir for your outstanding service,!!! Happy Holidays team Acura ...
Adnand did a great job getting me into the right vehicle and made sure that everything was to my satisfaction.
The staff at Southview were exceptional, they were patient and went above and beyond to help us find a car that best suited our needs. Extremely happy with our TLX purchase. Would highly recommend visiting the team at Southview if you’re considering getting a new vehicle. Shout out to Nick, Paden, Rami and Krysta, you all made the purchasing experience enjoyable.
Mary was very professional, transparent with her service quote and delivered on time.
quick efficient friendly service. No attempts to oversell. reasonable prices.
Awesome service throughout our purchase of our new Acura RDX. Especially from Kabir Sidhu! Will definitely be recommending this dealership, Thank you !!
I previously roasted this place, but I think that my problem lies with the overall auto/dealership industry. In that light, they are all the same. Avoid at all costs. My parts/service experiences here as of late have been good. General OEM parts are priced fairly, and my vehicle's recall was processed accordingly.
Ali Mahdi and Rumi are one of the best people I've seen so far in the business. Honest sales people and they do their best to find what is right for you. Honestly I really appreciated Ali Mahdi no trying to push me towards any sale. Definitely recommend it. But the auto service could use some more work, with more knowledge people.
Very happy and satisfied with my experience at Southview Acura. The team is exceptional and very helpful, especially Adnan 🙂 and Sam. They made my purchase much easier and pleasant. Thank you 😊
Awesome service from the female service advisor. Knowledgeable and Very polite. Will definitely be back again.
The service team is excellent. They really know how to make each customer feel important.
The sales team and service team are amazing thank you Yosefe and Jordan for getting me into a TLX and Steven for helping me out in the service side will be coming back for service and upgrade in the future highly recommend if you are looking for a vehicle here!
Love the option of how you bring the car to us for a test drive. Booked an appointment with Paden to meet at our house at 4:30 to test drive an MDX. 4:00 rolls around and I have to stay late at work, I tell Paden that I'll be late, and we can reschedule. He says it's no problem he's happy to wait. I got home at 6:30 and Paden waited the whole time, answered all of our questions and was an absolute pleasure. Krysta - all of your salesman should strive to have this level of customer service.
Steven Sharkey is the main reason for this 5 star review. I was highly disappointed with with Southview Acura service team and was planning to move to another dealer. However last 2 services I was dealing with Mr. Steven and he was dealing very professionally and last 2 services were top rated.
Always prompt and courteous. Mary and Steve always seem to recognize me and are very personable. Timing is always accurate for when my car will be ready.
Everyone at Southview Acura was a pleasure to deal with. The salesperson Darby was especially excellent. If looking for a new or used Acura, stop by Southview.
Had a great vehicle buying experience with Ali and the team at Southview, a dealership I actually look forward to dealing with in the future
We purchased a well cared for lease return from Southview Acura. We were treated great all the while. They did a lot of small fixes on the vehicle along with their usual 125 point check. Thanks to a first rate salesperson Josefe. He ensured every thing possible was done for us. At pickup, he even entered names for us into our address book, navigation, and phone numbers. Classy guy! Rick and Karen
Bought my RDX used somewhere else, and came to southview because i wanted someone who knew what they were doing. Found problems and fixed most that were there, very happy with the service and will going here from now on.
Thanks to the team at Southview for making my buying experience so wonderful. Special thanks to Rami, Sam, Ryan and Kabir.
This is my first ever post which speaks a lot as I am not the kind of person who likes posting anything. But would love to say that me and my wife had one of the best dealing of buying our MDX with Southview Acura. From start to finish was excellent to deal with.....they did what they promised and definitely a 5 star experience. Would definitely recommend this dealership to my friends and family and hopefully have a chance to deal with them again in the future.
Highly recommend this dealership. The sales manager, Rami is professional and trustworthy. Great service and great staff.
I met the Adnan. He is best person I have ever seen in car dealership . I will recommend this guy for all good deal .
My wife and I purchased our first new car last week. Overall, we had a great experience at Southview Acura. Yosefe was great to work with and answered our many questions very promptly. The other members of the team were also outstanding (Rami, Doug, Adam). We love our new car. Thank you.
Best Service in Edmonton!
Ali was amazing to deal with during our recent purchase. He knows his product inside out and made sure we picked the right vehicle. Much appreciated!
Excellent services, very friendly staff specially Mary.
We knew we wanted an Acura RDX because we had done our homework and owned Honda products in the past. Initially, we were looking for a 2017 or 2018. We had no idea these cars would be in short supply. As it turns out, it was not just the Acura’s. In fact, when you drive past most car lots, they’re emptier than I’ve ever seen. We did test drive one at another dealership, but let’s just say it had not been treated well. From the moment we walked into Southview Acura, the atmosphere was different – and I mean ...
Absolutely professional and to the point service
My experience while at your Dealership was extremely pleasant and informative. Darby and Finance Staff were well versed with product (vehicle) information' answering all questions as I asked them. I look forward to completing my vehicle selection when I return in December. Thanks again
Southview Acura always treats me so well! This servicing, they supplied a loaner Acura sedan which was a sweet little drive... handled extremely well, and was well suited to my needs. Steve from Servicing always makes sure I'm well taken care of, that I understand my invoicing and is honest and capable with explaining the mechanics of why I should have servicing on certain systems looked at now rather than wait. It's a pleasure dealing with Southview and when it's time for my next servicing, I'm confident I'll be just as happy as this, and ...
Great service!
It was our first time here at south view Acura In Edmonton and we were a bit skeptical as the reviews were not the best. We had a great experience and the staff explained everything to us and we will definitely be returning there for our future services.
Adam and Sam helped make sure everything went smoothly for me. They were both great to work with, they made sure I was happy and comfortable, and were incredibly accommodating to my situation. 15/10 will go back when I’m ready for my next car!
This has been some of the best customer service I have ever experienced. When I was first interested in one of their vehicles, I got a response back within hours from Kabir, one of their sales associates. He was prompt with taking a video of the cars I was interested in, answered all my questions very quickly. He was very easy to reach and great to deal with. Believe it or not he just dropped my car off for me and I live 2.5 hours away!! They picked me up and got a loaner vehicle for me. One of their managers ...
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