Customer Testimonials
Very good service
Car was in at time of booked appointment and work completed quickly.
Mary is amazing! We are so lucky to have found her and will buy Acura because we want to stay with her. She goes above and beyond every time to make our service easy on our family and budget. We are very happy and appreciative customers!
Have delt with them for 7 years. Always excellent service!
I bought my car from Southview Acura in October 2019. All the staff involved were amazing during that process, and made it easy and seamless. I never felt pressured to buy anything, which was a huge shift from what I’d experienced at many other dealerships. They’re friendly and every time time I go in there, the customer service is above and beyond outstanding. I’ve never had any issues. If I buy another vehicle, I’ll only go to this dealership!
Southview Acura.... please please go see Mateo and Will these gentlemen will accommodate your budget and selecting the best of your choice you won't feel ripped off. Please don't wait Just Ask Mateo, Will and Rami for financing. Every one is friendly at this location
Adam, Rami, Sam and the Southview Team were professional and knowledgeable when I purchased my 2017 Acura RDX! Adam was so kind and patient as he walked me through my new vehicle pickup. Thank you for making this an enjoyable experience for me!
Great service team! They advise you of what your vehicle needs, and make sure it gets fixed right!
My visit to Acura was extremely pleasant! Ali and the crew were super friendly and helpful in breaking down my criteria and needs for a car. They took good care of us with their knowledge and humor and found us several great options for what we wanted. Even with COVID, they were great at accommodating us and having everything clean. 10/10 would recommend!
Steve and Mary have been great advisors in the service department for the many years I’ve been dealing with the Southview team! Excellent job!
Typically buying a vehicle is stressful and annoying. Thanks to everyone that helped us get into our first Acura RDX. Our salesman Tang was awesome, and Doug with finance was a pleasure to deal with and the GM Chris were all amazing. Thanks again, we'll be back and will be referring our friends. Keep up the great work.
Southview Acura Team are awesome. Thanks to Tyler & Will at Sales and to Sam at Financing, they were all helpful & friendly. Love my new RDX. I definitely recommend Southview Acura & you’ll never regret it.
My husband and I just purchased a 2021 RDX at Southview Acura and cannot say enough great things about our experience. Jodie Vandale was professional, knowledgable and very proactive in helping us with our choice. There are a lot of SUVs out there to choose from. She followed up on our initial visit and continued to provide top customer service right through to delivering our summer tires to our home and notifying me of a rebate on the winter tires we had purchased. My experience with Southviews service department has always been prompt, courteous and trustworthy. All staff maintained top COVID ...
I’m so impressed with the service I just received from Southview Acura! They picked my car up and left a loaner vehicle, serviced my car, washed it, and dropped it off and picked up the loaner. Saved me tons of time! Great job Mary and the team!
Recently purchased a new car from Southview Acura. The process was great with amazing staff and all around a wonderful experience. Would highly recommend!
Buying a car can be quite an ordeal sometimes but the team at Southview went out of their way to make sure I ended up with exactly the car I wanted for the lowest price on the market. The team was incredibly professional and took extra care and attention to detail being in the middle of a Pandemic. Everything was sanitized and properly socially distanced even as far as making sure each customer got a sanitized new pen to fill out paperwork. I would recommend Southview and their team to anyone who would like a fantastic car buying experience.
Always prompt and courteous service, Steven Sharkey goes the extra mile to make your experience there at Southview an awesome experience. Keep up the awesome work!! Hands down, some of the best service advisors around in my eyes !!
Solid dealership. Steven and the rest of the team in service always take care of me when I need to being the car in. Can't say enough good things about him.
Bought a new car here. The staff was amazing! Ali, my sales rep was very helpful, knowledgeable and took the extra time to go over every little details along with answering all my questions. Sam and Rami in financing were professionals and went above and beyond to make sure I was getting the best deal. All in all I had an amazing experience at south view Acura...highly recommend!
I had an amazing experience at Southview Acura. My second lease with Southview Acura and still an amazing experience. Jordan and Ramy really did their best to help me out. I highly recommend this dealership as the best in Canada. Thank you for your great service and look forward to coming back again.
Helpful and very professional services was provided to me by Acura Southview Sale ( Ali..) and ( Rami..) the sales manager The buying process was smooth, Simple and clear Thanks Ben
Bought new MDX , Great experience overall.
I have purchased a 2020 RDX and drove it home What a beautiful comfy smooth ride! It took me about a year to make a decision and I’m glad i chose ACURA. We informed Rami of what type of car I wanted and we had a quick response. No pressure. Was greeted by Ali Mehdi. Ali went through all the details professionally and was quite knowledgeable and Very honest. I would recommend for others to purchase a vehicle there. Ali Mehdi deserves a raise and is definitely an asset to the business. Love my new car. Thank you.
Nice place to buy a car. Excellent service.
Service was great . Fab was very friendly and provided excellent service.
I always had great service with Southview Acura’s service department over the past five years so a part of me wanted to stick with Acura. So recently I decided I needed an upgrade from my current RDX. Even though I received a $1000 rebate, I can’t say I am thrilled with what I received with my new RDX and what I got for my trade. But in the end I am very happy with my new RDX. Thank you
Excellent service. Well managed, service completed within time, & very friendly atmosphere.
The absolute best place to purchase an Acura the staff are the best I have dealt with anywhere!
Excellent!! My Service advisor Mary was very good and explained me everything in details.
Always satisfied with service here. They go above and beyond to meet your needs. Likely lifetime customer here.
My Dad was having some health issues in Kelowna BC and I needed a favour to get winter tires mounted on new rims, in a hurry. They did it within a day. Will be forever grateful.
We had an excellent experience purchasing a new vehicle at Southview Acura. Very professional and can highly recommend them for making sure all the details were looked after. Al & Deb Knupp
Very friendly staff
Great service - Mary, Steven and fab are the best service team in the city. Thank you for your repeated help and welcoming demeanour
Excellent service as promised! Well done!
Excellent service from the service department. Efficient, prompt and diligent.
Fantastic people to deal with from sales, management, finance and service. I would highly recommend this dealership
Southview accura have a great team of experienced people working to their best to serve their customers. I worked with Ali to make a deal on an SUV. He was well known about the vehicle and gave me all the info i need to decide as well as the best financial deals that fit my financials. Keep the good work Ali
Everyone at Southview Acura is so friendly and helpful. It is a very classy showroom and incredibly clean. I felt very comfortable looking at cars and decided on a new one! Thanks to Jodie and the gang! And I love 💕 my new Acura!!!
Great customer service at service department especially Mary Mejia. she is very helpful in scheduling and work coordination.
I just recently bought a blue 2021 RDX ASPEC - absolutely gorgeous ride, inside and out. It drives so smoothly. I would like to thank the Acura crew - Mateo, my salesman, for going above and beyond throughout the whole process. He was very informative and easy to deal with. He showed me everything about how the car operated and answered every question we had. None of the salesmen were the pushy, buy-the-vehicle-now and leave type and I'm so grateful for that. It was a huge purchase for me and they were all super patient. Drew and Doug were also ...
Great experience from this dealership. I have bought plenty of vehicles New and Used from dealerships in the past. This was my best experience thus far. The General Sales Manager (Rami Jamal) helped me get my hands on the top line MDX Elite. The finance advisor I had help me (Douglas Mcdade) assisted me by explaining all the finance information, warranty information, all the terms of the trade, and left no room for any confusion. These gentlemen were trustworthy and looked out for my best, I left this dealership feeling confident about my purchase. I am more than happy about ...
Emailed this dealership with what I had and what I wanted and they email me back honestly. Honesty is hard to find sometimes. A+
I went there for service yesterday. Received wonderful service.
Solved the problem thoroughly the second time. Had an electrical problem draining the battery. 6 months alter and another battery, it's figured out.
Had a very positive experience purchasing a car here. Jodie Vandale was the salesperson who was very professional and courteous. I hate sales people who are very pushy which usually makes me want to walk out soon. Jodie was not that way. She listened to my needs and responded to my questions without being pushy. She answered most of my questions over the phone even before meeting face to face which was very convenient, especially during a pandemic when we want to avoid visiting places as much as possible. Other staff members such as the Management and Finance were also ...
Had an issue with my MDX door handle. The Chrome was coming off the handle shortly after the warranty expired. Contacted Acura Canada to see if it could still be covered. As part of the process had to take it to a dealer to get them to look at it. Southview said they would replace the handle for free no need to go through Acura Canada so I did not have to go through all the hassle. Thanks Fab! Have always had a great experience here, been going here for years. Keep up the great work everyone!
Very prompt, accommodating Staff were professional and polite Service was quick
Excellent customer service.
Bought a car here earlier last month, the vehicle was great and Tang was excellent in terms of customer service, profession, and got me an excellent deal! Would definatly recommend
Very professional and helpful service. When I was hesitating between the west side and here, it is Tang who patiently answered every questions and concerns that finally make me decide to purchase the TLX here. Tang also helped me a lot on negotiating the price, and even the trade-in value of my old vehicle. I am very happy with the overall experience.
The vehicle was great as well as the professional service from Tang was excellent! We are super happy about the whole experience we have received as everything we very easy and simple to deal with! Will come back for servicing as well!
I came in with some questions regarding the new 2021 Acura MDX. Although it isn't released yet and very little information is known, Tyler and Drew went out of their way to get me all the information I was looking for on the vehicle and I am excited to view it in person when it arrives! Thank you guys so much!
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